All the problems raised by customers should be solved in the fastest time quasi-human docking, service time effect in hours to speed up the effective processing of problem solving, general problems should be completed within 8 hours, complex problems should be completed within 3 working days, special problems should be communicated with customers in person and agreed to do to promote the plan for customer review and approval after strict implementation in accordance with the plan.

Product customization services: application environment customization, BOM customization, packaging customization, standard printing customization (need authorization), special case customization, etc., all non-standard products, special customization services.

Technical support services: Free 7*24 hours full range of technical support for all customers or non-customers, including: relay application environment technology, relay use issues, relay peripheral technology issues, etc., all related technical issues on the use of relays.

Safety Support Service: Provide free support for relay-related safety certification, patent service support, and related technical services.

Cost reduction and efficiency services: We provide free cost reduction and efficiency solutions to assist our customers in making efficiency improvements, all for the sake of our customers.